Meet Our Staff

Your team at PCR Oncology can supply you with the time and expertise needed to empower your education.

Ivory Gallegos, our receptionist, is the friendly voice on the other end of the phone. Ivory joined us in 2021

Jennifer Quezada, our office manager, orchestrates all of the details that make the office flow, from scheduling appointments and tests to coordination with other offices. Jennifer has been with us since 2001.

Crystal Gallegos is our medical assistant and assist both in the front and back office. She has worked with us since 2008.

Alphea Bonds-Castro RN is our lead nurse and has worked with Dr. Palchak since 2002. She administers the cancer treatments and provides counseling and education services.

Erin Eichperger RN, joined our team in February 2016. She is one of our nurses who focuses on direct patient care, symptom management and supportive care.

Christine Alires is our pharmacy technician.  She has worked as a pharmacy tech for many years, joining us in 2021.  She prepares most cancer treatments for injection or infusion.

Laura Robinson is our in-house billing specialist. She is responsible for billing insurance companies and patients. Laura has worked with us since 1994, longer than any other employee.

Ruth Mares is our Research Coordinator. She helps us open and enroll patients into clinical trials. She works with the providers to ensure we comply with the research protocols.

Lori Hanna Robertson is our regulatory specialist for clinical trials and has been with Dr. Palchak since 2008.